Mattex Cares
At Mattex, we believe our responsibility goes beyond heating, cooling, plumbing, sewer, and electrical—we're here to make a difference. That’s why we created Mattex Cares, our community-focused program dedicated to giving back, supporting local organizations, and serving our neighbors in meaningful ways.
Through sponsorships, donations, volunteer work, and outreach programs, our team actively partners with causes that align with our values, including police & military veteran support, local shelters, youth programs, and community events. From initiatives like One Winter Night with CU at Home to our annual Police & Veterans Giveaway, we’re proud to stand behind the people who make our communities strong.
Mattex Cares is more than a program—it’s our promise to care for the people and places we call home.
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Our FAQ
Have questions? We are here to help. Still have questions or can't find the answer you need? Give us a call at 217-987-8326 today!
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What is the SEER Rating?The SEER (seasonal energy efficiency ratio) is how the efficiency of your heating and cooling equipment is measured. The SEER is the amount of cooling your system will deliver per dollar spent on electricity, as compared to other systems. For example, a 3-ton unit may have a SEER efficiency rating of 13, 14, or 15. The higher the SEER the more efficient the system will be. The SEER rating of any given unit can range anywhere from 13 to 20.
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Why is the SEER rating on the energy guide different than what my dealer quoted?S.E.E.R. stands for Seasonal Energy Efficiency Rating, which tells you the cooling efficiency of your unit. The SEER rating on an energy guide tells you the “up to” SEER rating potential of an air conditioner or heat pump. The higher the rating, the more energy savings you will experience. The actual SEER rating of a system is based on the pairing of that AC/heat pump unit with its associated refrigerant coil and furnace blower motor. Together, they act as a “team” to produce conditioned air as efficiently as possible based on their combined maximum ability and functionality. An HVAC professional is trained to maximize this pairing by suggesting units that will match your desire for equipment economy vs. energy efficiency. The more efficient systems tend to cost more initially, but the homeowner or business owner will recoup that money in energy savings over time. You will actually spend less in the long run by purchasing a more expensive, higher efficiency system, as it can significantly reduce your energy consumption, and in turn lower the power bill.
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Why do I need regular (or preventative) HVAC maintenance?Investing in regular preventative maintenance on your equipment provides you with three crucial things: 1) peace of mind that a trained professional will identify issues and repair your system, potentially preventing a major breakdown before it arises, 2) increased energy efficiency, and 3) the protection of your equipment’s warranty. Preventative maintenance from a trained HVAC professional allows you to pinpoint and address issues with your system, which can increase the overall life expectancy of your equipment. It also ensures your equipment is running as effectively as possible, increasing your overall energy efficiency and saving you money on your utility bills over time. In addition, regular equipment maintenance by a trained HVAC professional is often a requirement to protect your equipment’s warranty from the manufacturer. Neglecting or skipping regular equipment maintenance– even just once– can void a manufacturer’s warranty on your equipment.
