Real Reviews from Customers

See what our customers are saying about us

There’s a reason thousands of satisfied customers throughout Central Illinois trust Mattax as their only Heating, Cooling, Plumbing and Electrical service provider. Our technicians are highly trained, certified and qualified to give you the best customer experience around. We’re so confident you’ll love your experience with Mattex that we guarantee it with a 100% Satisfaction Gaurantee. You don’t have to take out word for it, though – see what our customers are saying!

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Here's what real customers are saying

They were able to schedule an appointment and get a technician out quickly. Technician was on time and thorough, got AC back up and running in less than an hour. Would recommend and use again!

Cortney A.

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Mattex did a great job in replacing our hot water heater! Our technician, Oscar, was outstanding! Kyle (service manager) was excellent to work with. And all of the dispatchers I spoke to were super helpful and professional! Could not recommend them highly enough!

Jennifer K.

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We called Mattex for an electrical issue. They were able to come out same day and had the issue fixed in less than an hour. The technician that came was professionally attired, respectful and knowledgeable. I appreciated that they informed me up front if they couldn't make it same day they would for sure come the next because I called so late in the afternoon. We will definitely recommend them and use them for all of our electrical needs moving forward!

Ashley H.

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Mattex is the most reliable, professional knowledgeable and fast service! They come the day that you have issues and fix the problem. I recently had a new HVAC system installed and had issues with a drainage hole. Wasn’t even their problem but they fixed it and there was no charge. Hands-down the best service to go with.

Jamie E.

The team is very courteous and respectful. Exceptionally nice and very efficient. They are sensitive to the needs of the family they work for. I recommend Mattex 100%!!!!

David V.

James was very knowledgeable and professional. Took his time to explain things and made sure he double checked everything before he left. Would gladly let him come back anytime to service our equipment!

Nikki E.

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