We take the worry out of service calls.
There’s a reason thousands of Central Illinois residential and commercial customers trust Mattex as their only provider for Heating, Cooling, Plumbing, and Electrical Services. We carefully evaluate and thoroughly explain your repair or installation process, step-by-step, with clear up-front pricing, so you don’t end up with any surprises.
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Why Choose Mattex?
- Professional and Courteous Service
- Attention to Detail
- Highly Trained and Skilled Technicians
- Free Onsite Estimates
- Flexible Financing
- 100% Satisfaction Guarantee
Here's what real customers are saying
They were able to schedule an appointment and get a technician out quickly. Technician was on time and thorough, got AC back up and running in less than an hour. Would recommend and use again!
Mattex did a great job in replacing our hot water heater! Our technician, Oscar, was outstanding! Kyle (service manager) was excellent to work with. And all of the dispatchers I spoke to were super helpful and professional! Could not recommend them highly enough!
We called Mattex for an electrical issue. They were able to come out same day and had the issue fixed in less than an hour. The technician that came was professionally attired, respectful and knowledgeable. I appreciated that they informed me up front if they couldn't make it same day they would for sure come the next because I called so late in the afternoon. We will definitely recommend them and use them for all of our electrical needs moving forward!
Mattex is the most reliable, professional knowledgeable and fast service! They come the day that you have issues and fix the problem. I recently had a new HVAC system installed and had issues with a drainage hole. Wasn’t even their problem but they fixed it and there was no charge. Hands-down the best service to go with.
The team is very courteous and respectful. Exceptionally nice and very efficient. They are sensitive to the needs of the family they work for. I recommend Mattex 100%!!!!
James was very knowledgeable and professional. Took his time to explain things and made sure he double checked everything before he left. Would gladly let him come back anytime to service our equipment!
Mattex always provides efficient and complete service calls. You know that you've been well taken care of.
Our water heater pilot light would not restart late on a Sunday afternoon, and Mattex responded immediately to the call, getting a technician out here immediately. Peyton quickly diagnosed the problem, tested his solution, and then reconfirmed that he had solved the problem. He then checked out all aspects of the water heater to make sure there weren't multiple problems, helping avoid another service call.
Great job, professionals, and prompt service. We'll keep hiring this company for future projects.
Derek was extremely kind and worked very quickly. He was very knowledgeable and made me feel at ease. Mattex is a great company and my go-to for home repairs. They are always friendly, professional, and easy to work with.
The company is doing a great job - professional, well-trained, and friendly. Used them several times, and every time it was a positive experience.
A particular strength of Mattex is their ability to accurately diagnose AND fix a problem. Yesterday, Ed remedied a long-term issue with our HVAC ducts and vents. - Charles E.
First of all these guys came out within a few hours of finding out my furnace wasn't working and Chris did an exceptional job of taking care of the issue and explaining all the options to me. I've now signed up for their service contract.
Our technician was Brandon and he was fantastic. He took all the time with the project that was needed to do it correctly. He thoroughly explained the reason for the problem we were having and came up with a cost effective solution. He was even able to work in the last minute additional project of replacing our sump pump, which was long overdue.
Technician was extremely nice, very professional. He practiced safety measures that put me more at ease about having an “outsider” come into my home. Honest, dependable. Highly recommend.
Derek was courteous, professional and prompt in his assessment of the problem and had it fixed within twenty minutes. I have been impressed with your service staff since I began using your services this year.
We had a great experience with Mattex! Oscar was very knowledgeable and very professional! He did a great job replacing our water heater today. I would highly recommend Mattex for your heating, cooling, plumbing, and electrical needs! ?
Here’s a big shout out to Cecil! Thank you for the friendly professional service! To his boss he was very thorough he explained to me what he he looked at and this helps me understand the unit! You will always have my business with this type of great service!
Thank you Mattex! Ed did a great job! He helped me with an accidental disaster, off hours, on a Sunday. It looks great, the problem is fixed permanently, and it was all done within a few hours of me requesting the work...
had a hot water heater installed today and am very satisfied with the work. Derek (the installer) worked quickly and efficiently and was very pleasant despite running into some unexpected problem...
When I called to see about scheduling an appointment for an estimate she was thorough. She repeated everything back to me that we discussed. She was so polite. They were very professional and courteous.
We are pleased with the service we received from Chris. He was prompt, knowledgeable, did a thorough job evaluating our problem, fixed it and explained everything clearly. This was our first time calling on Mattex. We will be loyal customers in the future.
Central Illinois' top rated and most trusted service team for over 25 years.
You can count on 5 Star service, every time.
We guarantee it.
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