Why Mattex?
Feel the Difference with Mattex
Feel the Difference with Mattex
There’s a reason thousands of Central Illinois residential and commercial customers trust Mattex as their only provider for Heating, Cooling, Plumbing, Sewer, and Electrical Service. We strive to do things different, going above and beyond the average service provider. See how we do it below.
We Make it Easy
We’re here to help, making it easy for you to reach us at your convenience, whether you prefer to Call, Text, Chat Online, or Schedule Service using our convenient online scheduling system.
Clear Communication
You’ll be in the loop and know exactly what to expect from the start, with informative and timely notifications. You’ll know when your technician is on their way, what they look like, and a link to their online profile ahead of time.
Professional & Courteous
With Mattex, you’ll receive professional service throughout your experience. Our technicians pay attention to every detail, treating your home with care.
Hassle-Free On-Site Estimates
We take the time to carefully evaluate and thoroughly explain your repair process, step-by-step, so you don’t end up with hidden surprises. We provide written quotes upfront, and repairs are made only with your authorization.
Highly Trained & Skilled Technicians
Rest assured, knowing that our skilled technicians undergo extensive and continual training on your equipment. We are proud to have a team comprised of the highest trained and qualified professionals in the industry.
Flexible Financing
Our flexible financing options help take the stress out of paying for unexpected repairs or replacing your HVAC equipment. We’ll help you bridge the gap between equipment costs and your budget by guiding you through the latest promotional offers and payment options.
100% Satisfaction Guarantee
Your full satisfaction is always our top priority. You can count on our unbeatable, 5-star service, every time. In fact, we guarantee it. Don’t take our word for it, though. With over 1,800 5-star reviews, we’ll let our customers do the talking for us.
Here's what real customers are saying
Spectacular technicians, superb service.
I use them for our personal residence and rental homes. They provide well-trained, well-equipped, and timely service. Their technicians are very professional in their conduct.
Our pipes broke unexpectedly in December. Working with Mattex was a great experience from the first phone call to scheduling to getting the work completed. We had our pipes rerouted and the technician did an excellent job.
We recently needed to make a very large, very expensive plumbing repair. Mattex did an excellent job of keeping us in the loop through the whole process, and the work was quick and professional. I've worked with quite a lot of other contractors recently on various projects, and I've been so impressed with Mattex compared to many others.
Great people. Professionals in every way. My absolute go-to for any plumbing issue
Very prompt. Very detailed. Very friendly. Very honest.
Such a terrific group of men installed our new furnace. They worked incredibly hard to restore our heat. We certainly appreciated their dedication to their job, their competency, and their care of our property. Thanks!
I needed valves replaced before a new washer could be installed. Mattex performed every step of the way exactly as they advertised. I was kept informed throughout the day as to the arrival of the technician. Oscar Rardin was friendly, courteous, honest and efficient. He had my new washer installed in no time! I will remain a loyal Mattex customer and will definitely recommend them. Thanks Mattex and thanks Oscar!
Prompt, thorough service from a local business. Can’t be beat.
I own a local bar and was having issues with a compressor for one of my coolers. Alex arrived less than 30 minutes after I placed the service call, was knowledgeable, professional, & worked efficiently! My cooler was back up and running again in less than an hour. 10/10 recommend!
Joe was very informative and helpful on things we needed to do as well to help us in the long run. These guys do stand behind their word.
Service technician was outstanding. They were very responsive and reasonable. I’ll definitely use them for all related future needs!
Had a small electrical issue, Cecil was patient and thorough and was able to diagnose to solve the problem. Great service.
Very happy with my experience! So happy with our technician and the service he provided! Thank you Alex!
Had a water leak at outside faucet. Mattex assessed the problem and gave me options. Explained each option thoroughly. Great job!
Mattex replaced our old furnace and air conditioner. They are efficient, knowledgeable, and a pleasure to work with. We also used plumbing services and it was a wonderful experience. This is our company.
They were very professional in their work on our HVAC system. Good to work with.
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