Why Mattex?

Feel the Difference with Mattex

Feel the Difference with Mattex

There’s a reason thousands of Central Illinois residential and commercial customers trust Mattex as their only provider for Heating, Cooling, Plumbing, and Electrical Service. We strive to do things different, going above and beyond the average service provider. See how we do it below.

We Make it Easy

We Make it Easy

We’re here to help 24/7, making it easy for you to reach us at your convenience, whether you prefer to Call, Text, Chat Online, or Schedule Service using our convenient online scheduling system.

Clear Communication

Clear Communication

You’ll be in the loop and know exactly what to expect from the start, with informative and timely notifications. You’ll know when your technician is on their way, what they look like, and a link to their online profile ahead of time.

Professional & Courteous

Professional & Courteous

With Mattex, you’ll receive professional service throughout your experience. Our technicians pay attention to every detail, treating your home with care.

Hassle-Free On-Site Estimates

Hassle-Free On-Site Estimates

We take the time to carefully evaluate and thoroughly explain your repair process, step-by-step, so you don’t end up with hidden surprises. We provide written quotes upfront, and repairs are made only with your authorization.

Highly Trained & Skilled Technicians

Highly Trained & Skilled Technicians

Rest assured, knowing that our skilled technicians undergo extensive and continual training on your equipment. We are proud to have a team comprised of the highest trained and qualified professionals in the industry.

Flexible Financing

Flexible Financing

Our flexible financing options help take the stress out of paying for unexpected repairs or replacing your HVAC equipment. We’ll help you bridge the gap between equipment costs and your budget by guiding you through the latest promotional offers and payment options.

100% Satisfaction Guarantee

100% Satisfaction Guarantee

Your full satisfaction is always our top priority. You can count on our unbeatable, 5-star service, every time. In fact, we guarantee it. Don’t take our word for it, though. With over 1,200 5-star reviews, we’ll let our customers do the talking for us.

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Here's what real customers are saying

They were able to schedule an appointment and get a technician out quickly. Technician was on time and thorough, got AC back up and running in less than an hour. Would recommend and use again!

Cortney A.
07/31/2021

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Mattex did a great job in replacing our hot water heater! Our technician, Oscar, was outstanding! Kyle (service manager) was excellent to work with. And all of the dispatchers I spoke to were super helpful and professional! Could not recommend them highly enough!

Jennifer K.
08/31/2021

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We called Mattex for an electrical issue. They were able to come out same day and had the issue fixed in less than an hour. The technician that came was professionally attired, respectful and knowledgeable. I appreciated that they informed me up front if they couldn't make it same day they would for sure come the next because I called so late in the afternoon. We will definitely recommend them and use them for all of our electrical needs moving forward!

Ashley H.
09/01/2021

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Mattex is the most reliable, professional knowledgeable and fast service! They come the day that you have issues and fix the problem. I recently had a new HVAC system installed and had issues with a drainage hole. Wasn’t even their problem but they fixed it and there was no charge. Hands-down the best service to go with.

Jamie E.
06/18/2021

The team is very courteous and respectful. Exceptionally nice and very efficient. They are sensitive to the needs of the family they work for. I recommend Mattex 100%!!!!

David V.
07/01/2021

James was very knowledgeable and professional. Took his time to explain things and made sure he double checked everything before he left. Would gladly let him come back anytime to service our equipment!

Nikki E.
08/12/2021

Mattex always provides efficient and complete service calls. You know that you've been well taken care of.

Nick S.

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Our water heater pilot light would not restart late on a Sunday afternoon, and Mattex responded immediately to the call, getting a technician out here immediately. Peyton quickly diagnosed the problem, tested his solution, and then reconfirmed that he had solved the problem. He then checked out all aspects of the water heater to make sure there weren't multiple problems, helping avoid another service call.

Matthew H.

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Great job, professionals, and prompt service. We'll keep hiring this company for future projects.

Rodolfo P.

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Derek was extremely kind and worked very quickly. He was very knowledgeable and made me feel at ease. Mattex is a great company and my go-to for home repairs. They are always friendly, professional, and easy to work with.

Monica S.

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The company is doing a great job - professional, well-trained, and friendly. Used them several times, and every time it was a positive experience.

Igor K.

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A particular strength of Mattex is their ability to accurately diagnose AND fix a problem. Yesterday, Ed remedied a long-term issue with our HVAC ducts and vents. - Charles E.

Charles E.

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First of all these guys came out within a few hours of finding out my furnace wasn't working and Chris did an exceptional job of taking care of the issue and explaining all the options to me. I've now signed up for their service contract.

Gary W.
12/03/2019

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Our technician was Brandon and he was fantastic. He took all the time with the project that was needed to do it correctly. He thoroughly explained the reason for the problem we were having and came up with a cost effective solution. He was even able to work in the last minute additional project of replacing our sump pump, which was long overdue.

Robin C.
11/23/2020

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Technician was extremely nice, very professional. He practiced safety measures that put me more at ease about having an “outsider” come into my home. Honest, dependable. Highly recommend.

Rebecca
12/08/2020

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Derek was courteous, professional and prompt in his assessment of the problem and had it fixed within twenty minutes. I have been impressed with your service staff since I began using your services this year.

Amy S.
12/01/2020

We had a great experience with Mattex! Oscar was very knowledgeable and very professional! He did a great job replacing our water heater today. I would highly recommend Mattex for your heating, cooling, plumbing, and electrical needs! ?

Tammy C.
12/18/2020

Here’s a big shout out to Cecil! Thank you for the friendly professional service! To his boss he was very thorough he explained to me what he he looked at and this helps me understand the unit! You will always have my business with this type of great service!

Jo T.
12/14/2020

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Thank you Mattex! Ed did a great job! He helped me with an accidental disaster, off hours, on a Sunday. It looks great, the problem is fixed permanently, and it was all done within a few hours of me requesting the work...

Mary C.
10/10/2020

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had a hot water heater installed today and am very satisfied with the work. Derek (the installer) worked quickly and efficiently and was very pleasant despite running into some unexpected problem...

Jay B.
10/08/2020

When I called to see about scheduling an appointment for an estimate she was thorough. She repeated everything back to me that we discussed. She was so polite. They were very professional and courteous.

Diana C.
10/05/2020

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We are pleased with the service we received from Chris. He was prompt, knowledgeable, did a thorough job evaluating our problem, fixed it and explained everything clearly. This was our first time calling on Mattex. We will be loyal customers in the future.

Gary M.
10/05/2020

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