Feel the Difference with Mattex
Feel the Difference with Mattex
There’s a reason thousands of Central Illinois residential and commercial customers trust Mattex as their only provider for Heating, Cooling, Plumbing, and Electrical Service. We strive to do things different, going above and beyond the average service provider. See how we do it below.
We Make it Easy
We’re here to help, making it easy for you to reach us at your convenience, whether you prefer to Call, Text, Chat Online, or Schedule Service using our convenient online scheduling system.
You’ll be in the loop and know exactly what to expect from the start, with informative and timely notifications. You’ll know when your technician is on their way, what they look like, and a link to their online profile ahead of time.
Professional & Courteous
With Mattex, you’ll receive professional service throughout your experience. Our technicians pay attention to every detail, treating your home with care.
Hassle-Free On-Site Estimates
We take the time to carefully evaluate and thoroughly explain your repair process, step-by-step, so you don’t end up with hidden surprises. We provide written quotes upfront, and repairs are made only with your authorization.
Highly Trained & Skilled Technicians
Rest assured, knowing that our skilled technicians undergo extensive and continual training on your equipment. We are proud to have a team comprised of the highest trained and qualified professionals in the industry.
Our flexible financing options help take the stress out of paying for unexpected repairs or replacing your HVAC equipment. We’ll help you bridge the gap between equipment costs and your budget by guiding you through the latest promotional offers and payment options.
100% Satisfaction Guarantee
Your full satisfaction is always our top priority. You can count on our unbeatable, 5-star service, every time. In fact, we guarantee it. Don’t take our word for it, though. With over 1,200 5-star reviews, we’ll let our customers do the talking for us.
Here's what real customers are saying
Joe was professional, honest, and most importantly, solved the electrical problem we had been plagued with for almost three years! He even told us what we would need to do if the problem came back. We had great conversation, too. This is the second time we’ve used Mattex. You truly do get what you pay for. We will be using them for all our HVAC, plumbing, and electrical needs in the future.
Clinton was very respectful and thorough. He spent almost three hours at our house doing the maintenance and he answered all of my questions without seeming rushed. I’d definitely recommend Mattex!
Representative showed up on time and was very competent and responsible. He explained my options to me, and I went ahead and instructed him to effectuate the needed repairs.
The water shut off valve in my house broke while i was replacing a sink and faucet. It was 8PM on a Saturday night. I called Mattex and James was sent out. He ended up replacing the valve and explained what he was doing every step of the way and gave me options. Very satisfied and would recommend!
Called another plumbing service emergency line and didn't get a call back, reached out to Mattex and heard back immediately. Since then we've had them do a number of jobs. They are extremely professional, explain all our options, their prices are fair, and their technicians are skilled!
Everyone from Mattex was prompt, curteous, professional, and kind. They quickly got me scheduled for installation of an AC/heating unit in a bonus room over my garage. It works beautifully! I would highly recommend them for any of your heating/air conditioning needs.
I’m really impressed with the responsiveness and the professionalism of Mattex. Having never used their services we reached out to them one evening when our water heater failed. Surprisingly they sent a tech to our home the very next morning and were able to install a replacement water heater the same day. Also impressed with their tech savvy and a totally paperless transaction. We will for sure call on them again.
Every experience with this company is amazing! Wonderful people!
They are always timely and professional. Their staff are well educated and do a great job explaining options and solutions.
They were able to schedule an appointment and get a technician out quickly. Technician was on time and thorough, got AC back up and running in less than an hour. Would recommend and use again!
Mattex did a great job in replacing our hot water heater! Our technician, Oscar, was outstanding! Kyle (service manager) was excellent to work with. And all of the dispatchers I spoke to were super helpful and professional! Could not recommend them highly enough!
We called Mattex for an electrical issue. They were able to come out same day and had the issue fixed in less than an hour. The technician that came was professionally attired, respectful and knowledgeable. I appreciated that they informed me up front if they couldn't make it same day they would for sure come the next because I called so late in the afternoon. We will definitely recommend them and use them for all of our electrical needs moving forward!
Mattex is the most reliable, professional knowledgeable and fast service! They come the day that you have issues and fix the problem. I recently had a new HVAC system installed and had issues with a drainage hole. Wasn’t even their problem but they fixed it and there was no charge. Hands-down the best service to go with.
The team is very courteous and respectful. Exceptionally nice and very efficient. They are sensitive to the needs of the family they work for. I recommend Mattex 100%!!!!
James was very knowledgeable and professional. Took his time to explain things and made sure he double checked everything before he left. Would gladly let him come back anytime to service our equipment!
Mattex always provides efficient and complete service calls. You know that you've been well taken care of.
Our water heater pilot light would not restart late on a Sunday afternoon, and Mattex responded immediately to the call, getting a technician out here immediately. Peyton quickly diagnosed the problem, tested his solution, and then reconfirmed that he had solved the problem. He then checked out all aspects of the water heater to make sure there weren't multiple problems, helping avoid another service call.
Great job, professionals, and prompt service. We'll keep hiring this company for future projects.
Derek was extremely kind and worked very quickly. He was very knowledgeable and made me feel at ease. Mattex is a great company and my go-to for home repairs. They are always friendly, professional, and easy to work with.
The company is doing a great job - professional, well-trained, and friendly. Used them several times, and every time it was a positive experience.
A particular strength of Mattex is their ability to accurately diagnose AND fix a problem. Yesterday, Ed remedied a long-term issue with our HVAC ducts and vents. - Charles E.
First of all these guys came out within a few hours of finding out my furnace wasn't working and Chris did an exceptional job of taking care of the issue and explaining all the options to me. I've now signed up for their service contract.
Our technician was Brandon and he was fantastic. He took all the time with the project that was needed to do it correctly. He thoroughly explained the reason for the problem we were having and came up with a cost effective solution. He was even able to work in the last minute additional project of replacing our sump pump, which was long overdue.
Technician was extremely nice, very professional. He practiced safety measures that put me more at ease about having an “outsider” come into my home. Honest, dependable. Highly recommend.
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