Reviews
Real Reviews from Customers
See what our customers are saying about us
There’s a reason thousands of satisfied customers throughout Central Illinois trust Mattax as their only Heating, Cooling, Plumbing and Electrical service provider. Our technicians are highly trained, certified and qualified to give you the best customer experience around. We’re so confident you’ll love your experience with Mattex that we guarantee it with a 100% Satisfaction Gaurantee. You don’t have to take out word for it, though – see what our customers are saying!
Here's what real customers are saying
I’m really impressed with the responsiveness and the professionalism of Mattex. Having never used their services we reached out to them one evening when our water heater failed. Surprisingly they sent a tech to our home the very next morning and were able to install a replacement water heater the same day. Also impressed with their tech savvy and a totally paperless transaction. We will for sure call on them again.
Every experience with this company is amazing! Wonderful people!
They are always timely and professional. Their staff are well educated and do a great job explaining options and solutions.
They were able to schedule an appointment and get a technician out quickly. Technician was on time and thorough, got AC back up and running in less than an hour. Would recommend and use again!
Mattex did a great job in replacing our hot water heater! Our technician, Oscar, was outstanding! Kyle (service manager) was excellent to work with. And all of the dispatchers I spoke to were super helpful and professional! Could not recommend them highly enough!
We called Mattex for an electrical issue. They were able to come out same day and had the issue fixed in less than an hour. The technician that came was professionally attired, respectful and knowledgeable. I appreciated that they informed me up front if they couldn't make it same day they would for sure come the next because I called so late in the afternoon. We will definitely recommend them and use them for all of our electrical needs moving forward!
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